Refund policy

A bid on SaaSLeague is a one-time digital purchase. It buys placement on the league table and, for the timed options, an exclusive hold of the number one slot. There is no subscription, no trial and no automatic renewal.

Delivery is immediate and automatic. As soon as the payment is confirmed by our payment processor, your product is listed, your banked total is increased and any timed top slot starts. You will receive a confirmation email from the payment processor with your receipt.

Because the placement is delivered instantly and cannot be returned, bids are final and non-refundable once the placement has gone live. Prices are shown in US dollars and are charged as a one-time amount.

• You were charged but the listing or the timed top slot was never delivered.
• You were charged more than once for the same bid, or charged the wrong amount.
• The payment was not authorised by the cardholder.
• We remove your listing for a reason that is not a breach of our terms.
• A refund is required by applicable consumer law in your country.

Refunds are not given for a change of mind, for being outranked by a later and higher bid, or where a listing is removed for breaching the content or manipulation rules in our Terms and Conditions.

Email aatir.uae@gmail.com within 14 days of the charge with your order or receipt reference, the email used at checkout and the product URL. We reply to every request within 2 business days.

Approved refunds are issued through the original payment method by our payment processor. Funds usually appear within 5 to 10 business days depending on your bank or card issuer. Partial refunds may be issued where only part of a purchase was undelivered.

Please contact us before opening a dispute with your bank. We will almost always resolve a genuine delivery problem faster than a chargeback. Accounts with an unresolved chargeback may have their listings suspended until the dispute is closed.

Questions about billing, receipts or refunds: aatir.uae@gmail.com. See also the FAQ.